Please read our policy below very carefully before starting your return/exchange. After you're done reading please email support@2peathletics.com to initiate the return or exchange. 

RETURNS

• Our policy lasts 14 days after delivery. If 14 days have gone by from the day your package was delivered, unfortunately, we can't offer you a refund/exchange. 
• We do not offer free shipping back to our store. You are responsible for your own shipping. Please note all of our shipping is free of charge when ordering an item.
• If the return/exchange does not pass inspection, it will be mailed back to you.
• Please return the item in the condition it was packaged and sent. Please include the packing slip with your order number. If there is excessive wrinkling, the return is subject to denial. 
• All items must be unworn and unwashed. Any makeup stains on items will result in detail of return/exchange.
• Original tags must be attached.
• Items covered in animal/human hair will NOT be accepted.
• Items that smell like smoke, cologne, or deodorant cannot be accepted.
• It may take up to 7 business days for returns to be processed (even longer after a launch).
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you.

LATE OR MISSING REFUNDS

Packages will be processed on a first come basis. Please allow up to 7 business days for our return department to process your refund. You will be notified via email once your order has been refunded. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted (1-5 business days). Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us below.

EXCHANGES

If you need to exchange for any reason, please return your item per our refund policy above and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned. All exchange requests are processed as soon as your return package is scanned and in transit to us. Products requested for exchange are not reserved until returned items are in transit to us, so they may become unavailable if sold out. Do NOT put separate exchange orders in one return package, as your exchange request is processed upon the scanning of the provided shipping label. If your item is damaged, please contact our support for assistance.

• We do not accept returns for FINAL Sale/Clearance items.
• We do not accept returns on socks.
• We do not cover shipping costs for returns at this time. However, we cover shipping costs on eligible exchanges.
• If you return an item, shipping cost is NOT refunded.
• We do not accept returns or exchanges after 14 days

DEFECTS/DAMAGED OR INCORRECT ITEM RECEIVED

*Upon receiving your order, please inspect your items immediately*

We will request photo evidence for our records, and provide a return label (domestic only) if an exchange needs to be made. We must be notified of any defects within 14 days of delivery. Any claims beyond the 14 days will be considered wear and tear, and cannot be replaced. If we made a mistake with your order, or if there is an issue, then please email us at support@2peathletics.com

Mobile Terms of Service

Last updated: May 17, 2024

The 2PE Athletics mobile message service (the "Service") is operated by 2PE Athletics (“2PE Athletics”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to 2PE Athletics’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of 2PE Athletics through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with 2PE Athletics. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other 2PE Athletics mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [insert your sending number] or email support@2peathletics.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.